Online and Mobile Tools

Cadillac understands the importance of car care and strives to make it convenient for customers to access service information. Ranging from digital resources to in-person service, Cadillac uses a variety of methods to make sure owners are well-informed about their vehicle’s requirements.

The MyCadillac app serves as a centralized digital platform where Cadillac owners can access maintenance alerts. This mobile app sends tailored alerts about scheduled maintenance, safety issues, and service needs based on the car type and mileage. In addition to this, the app enables owners to schedule maintenance bookings with nearby service centers, view current service offers, and track vehicle status.



The Cadillac Owner Center, accessible through Cadillac's main webpage, works alongside the app by providing more in-depth resources such as PDF guides, maintenance schedules, and coverage information. It allows owners to keep track of their vehicle’s maintenance records and provides information on approved service centers.

Dealership Communication

Cadillac's service center chain is essential in providing service information to owners. During visits, the service advisors go over recommended maintenance tasks and address potential issues with the driver. They offer a full explanation of what the procedure includes, the expected duration, and the expenses. Service centers also make sure that service records are updated digitally, allowing for owners to see all past maintenance of their vehicle.

In-Vehicle Technology

Contemporary Cadillac vehicles are fitted with advanced onboard systems that give maintenance notifications and notices directly on the vehicle's dashboard. These reminders are based on the vehicle’s mileage and driving habits, ensuring that users are reminded when it’s time for tasks such as fluid checks, tire rotations, or brake service. The in-car system offers a detailed description of each alert, explaining the task and its necessity for the vehicle’s life and optimal operation.

Printed Guides and Manuals

For customers who prefer traditional resources, Cadillac provides printed owner’s manuals that feature a full service calendar, information on proper vehicle care, and recommended fluids. These manuals cover topics such as tire care, fluid types, and service intervals, giving owners a complete resource to keep their vehicle running well.

Educational Videos and How-To Guides

Cadillac's website features a range of instructional content and maintenance tutorials that address common maintenance tasks, such as monitoring fluids, changing a tire, or interpreting alerts. These resources empower Cadillac owners to be proactive about their vehicle's care while learning about the importance of following a recommended maintenance schedule.